Internal Customer Service and Employee Motivation
“An Employee`s motivation interaction is a direct result of the sum of interaction with his or her manager”
Untied Consortium is cordially inviting your corporate customer service Managers, team, leader, and supervisors to a one-day seminar on Customer Service and Employee motivation at Aaron Hotel, Juba, on July 19 th 2013
“About 70% customer buying decisions are base on positive human interaction with sales staff. People buy from people, not companies”
Interdepartmental Communication and Cooperation. Processes,Procedures, Interdepartmental Expectations, Service Levels.Alignment of goals, and harmonisation of processes. Link between Internal Customer Services and the happy external customers.
Who should attend this course?
All Staff dealing with Internal Customers, esp back office staff in departments such as;- Accounts, IT, HR Officers, Finance, Admin Staff, Sales & Marketing Staff, Floor Managers, Operations,Procurement staff.
Date: July 18 th – 19 th 2013
Venue/Location: Aaron Hotel International, Juba Town
Cost / Fees: 1,500 SSP Per delegate